Adjudicator sent across the the decision to QQ on the 25th February, QQ used their complete month, upcoming asked more hours, after that refuted. On the six/seven months you to definitely grabbed. It all went hushed for me after that, until an email towards 26th June saying it would be introduced so you can a keen ombudsman, I did not render any further details.
RY07 – Therefore regarding searching the email it was getting enacted to help you the fresh new waiting line getting an enthusiastic omnbudsman to get you have got only needed to wait just over step 3 weeks to own a choice. That does not voice also bad. Best wishes on the earn!!
Sara – Ah best I imagined it actually was a basic template current email address you to anyone received while the FOS decided an enthusiastic ombudsman you’ll view possible. Thank-you
I am in the same ship – offerered ?sixteen refund – taken to FOS – adjudicator recommended reimburse out-of funds – QQ countered having bring so you’re able to refund 2k to the simply step three funds – referred to ombudsman Still would love to become designated and you will informed so it each and every time I cellular telephone having an improvement
The length of time would it be delivering for all those to get a decision from the ombudsman once they keeps refuted the newest adjudicators decision? The fresh new adjudicator informed 6 to https://1hrtitleloans.com/installment-loans-in/ 8 days from the time I very first recorded my complaint into the FOS it had been sent to them inside The fall of 18 brief quick refuted the latest adjudicators decision all of the financing lower than 6 years of age thus i enjoys asked it be sent on the ombudsman plus it is actually put in the los cuales for the Monday, I’m hoping There isn’t to wait several other 6-8 months to have a last choice
I talked for the FOS now. Appear to QQ replied and their impulse for the 3rd July, as such the fresh new file has grown to become back into Ombudsman waiting for feedback. Not gonna be as quick while i had wished We imagine.
Dont keep your hopes up waste of time a lot of moments You will find argued just accepting QuickQuids render. One per year had enacted i do believe I will merely portion the fresh new bullet it’s an outright disgrace just how long this process takes. QuickQuid at the forefront of it-all
Find RY07’s comment simply above, I hope you will get this new Ombudsman page in the future. Whether your ombudsman will follow brand new adjudicator decision this may be happens right to a final Decision and it’s brief, you never also read it is happening.
28/2/18 Complained e date to FOS Jul 18 shed 6 season finance 6 Late 18, Adjudicator statutes within my favour, a dozen Dec 18 QQ refuse but create bring up to 20 each cent away from exactly what Adjudicator conveyed. Declined and you may introduced to have Ombudsman to adopt. However waiting
Enacted so you can ombudsmen, found by adjudicator from inside the and you will she ruled during my go for regarding loans 2-eleven and you may provided QQ up to sixteen July to react
My personal QQ ailment started in . We hadn’t heard everything from the FOS on which QQ enjoys answered with so we rang together with child told you they have replied but refused area of the ailment. The guy wouldnt tell me particularly over the phone and said i might be contacted because of the adjudicator and i havent been. Would it be normal for them never to manage to tell me personally over the phone just what QQ said? Can i require it to be only placed into the latest ombudsment queue when the the become rejected?
Rob, my personal situation is extremely like yours. QQ rejected adjudicator’s results from inside the April and has now since made an enthusiastic provide nevertheless first 2 times We titled to evaluate improvements the fresh new FOS individuals told you they did not let me know what QQ got said. Third time We known as person into phone told me QQ’s offer and you can wasn’t sure as to the reasons other people had not done this for the prior phone calls. I declined the offer whilst into mobile, and i also envision my personal situation is actually awaiting comment from the a keen adjudicator that will develop bring about they becoming put in the queue to have a keen ombudsman. Certain FOS seem ready or ready to do far more than the others towards cellular telephone. I simply call-it every week or 2, just like the possibly this type of calls trigger something shifting.